LEVEL 1Help

How to ask for help

Collect the details that let another person diagnose the problem.

◷ About 5 minEasyReviewed Aug 18, 2026
On this pageCopy this support templateCapture a useful logGood places to ask

Copy this support template#

Fill what you know. “Not sure” is more useful than guessing. Remove passwords, public IPs, Playit claim links, tokens and private player information.

support template
PC model:
CPU:
RAM:
Storage type and free space:
ZimaOS version:
Crafty version:
Minecraft version:
Fabric Loader version:
Java version:
Mods (full list):
Connection method (LAN / Playit / forwarding):
Does LAN joining work?:
Exact problem:
What changed immediately before it?:
Did it work before?:
Relevant complete log:

Capture a useful log#

Reproduce the problem once, then copy from before the first warning/error through the final cause. Upload long logs to the support location the project recommends instead of posting screenshots of tiny terminal text. Keep timestamps and the first Caused by lines.

Good places to ask#

Use the official ZimaOS, Crafty, Fabric, Playit or individual mod support channel for the layer that fails. Read its posting rules first. Do not tag multiple unrelated projects for the same issue without evidence.

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